FAQ

frequentlly asked question’s

  1. What products do you sell? We specialize in a wide range of dog supplies including food, treats, toys, grooming products, collars, leashes, and more. Explore our online store to find everything your furry friend needs.

  2. How can I place an order? Simply browse our website, add the desired products to your cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details. Once your order is confirmed, you will receive an email confirmation with the order details.

  3. Can I modify or cancel my order after it’s been placed? Unfortunately, once an order is placed, it cannot be modified or canceled. Please review your order carefully before confirming the purchase.

  4. What payment methods do you accept? We accept major credit cards (Visa, MasterCard, American Express, Discover) and PayPal for secure and convenient payments.

  5. How will my order be shipped? We partner with reliable shipping carriers to ensure safe and timely delivery of your order. You can choose your preferred shipping method and track your order using the provided tracking number.

  6. What is your return policy? Please refer to our Returns and Refunds Policy for detailed information about our return process, including eligibility, timelines, and instructions on how to initiate a return.

  7. How can I contact customer support? If you have any questions, concerns, or issues, our customer support team is here to help. You can reach us via email at admin@wagwagbark.com or through the “Contact Us” page on our website.

  8. Do you ship internationally? Currently, we only ship within the contiguous United States. We do not offer international shipping at this time.

  9. Is my personal information safe? Yes, we take your privacy seriously. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

  10. How can I stay updated on promotions and new products? To stay informed about our latest promotions, new arrivals, and exclusive offers, you can subscribe to our newsletter during the checkout process or by creating an account on our website.

If you have any other questions or concerns, please don’t hesitate to reach out to us. We’re here to make your shopping experience at WagWagBark.com enjoyable and hassle-free!